Systems Administrator - Tech Support Administrator Jobs in Norfolk

Job Description

About the Systems Administrator Norfolk jobs

Systems Administrator Jobs Overview

The Systems Administrator support the clinical systems in Theatres. The systems are supported by providing training and support to users, as well as generating activity and performance information.

The Systems Administrator supports the Managers in the day-to-day operations of the clinical systems, training and support to administrator / coordinator, users and the maintenance of the appropriate standards of quality and integrity in respect to data entered into the systems. They will also assist in procurement and upgrade projects and coordinating testing of systems administered by the team.

To carry out general office duties and provide admin assistance to the team.

Main duties of the Systems Administrator jobs

Manage the user access and training elements of the clinical systems. To ensure access is controlled to the systems. ensure users are appropriately trained in the use of the systems, including updates and refresher training where necessary and to be aware of software updates. Improving current training practices and updating and adding training guides for users. guide and motivate the IT coordinator and raise any concerns with the line manager. ensure all users are of their responsibilities with regards to information, security, and confidentiality, with regards to Data Protection Act. monitor the quality of date recorded on the system, including undertaking audits. validate reports generated from the system and identify problems areas and address them. communicate systems upgrades resulting from policy changes and suppliers to all users throughout the trust. involved in the projects for upgrades of the systems and in purchasing of new systems. Take an active role in the development, implementation and continual review of local policies/ protocols and processes whilst minimising the impact on other systems. To deal with queries relating to the systems from all users, investigating data anomalies throughout the system to ensure consistency and accuracy, and undertake data cleansing where appropriate. To support and provide training to all users. To plan and organise own workload to work efficiently, meet deadlines and to be able to prioritise tasks and manage interruptions.

Working for our organisation as Systems Administrator in Norfolk

We want to attract the best and brightest people to work with us and that means we will look after you from the moment you apply for a role at the Trust and throughout your career with us. Our staff are central to everything we do, and we believe that investing in you is crucial if we want to enable you to reach your full potential.

We’re a 450-bed district general hospital. Through the national NHS Staff Survey, our staff value our commitment to flexible working, and feel engaged an involved in how services operate.

Detailed job description and main responsibilities of Norfolk jobs for Systems Administrator

• To manage the user access and training elements of the clinical systems, under the direction of line managers.
• To ensure access is controlled to the systems, ensuring that users have appropriate but not excessive levels of access, commensurate with their roles and responsibilities.
• To ensure users are appropriately trained in the use of the systems, including updates and refresher training where necessary and to be aware of software updates. Improving current training practices and updating and adding training guides for users.
• To guide and motivate the IT coordinator and raise any concerns with the line manager.
• To ensure all users are of their responsibilities with regards to information, security, and confidentiality, with regards to Data Protection Act.
• To monitor the quality of date recorded on the system, including undertaking of date quality audits.
• To validate reports generated from the system and identify problems areas and address them. Weekly / monthly reports should be validated before sending to the Managers / staff / internal and external clients.
• To communicate systems upgrades resulting from policy changes and suppliers to all users throughout the trust.
• To be involved in the projects for upgrades of the systems and in purchasing of new systems.
• Take an active role in the development, implementation and continual review of local policies/ protocols and processes whilst minimising the impact on other systems.
• To deal with queries relating to the systems from all users, investigating data anomalies throughout the system to ensure consistency and accuracy, and undertake data cleansing where appropriate.
• To support and provide training to all users.
• To plan and organise own workload to work efficiently, meet deadlines and to be able to prioritise tasks and manage interruptions.
• To manage prolonged periods of concentration when analysing system errors and data reports but be able to be flexible when dealing with interruptions such as system errors / staff queries.
• To report system errors with detailed information to the supplier.
• To carry out tasks appropriate to the post as directed by the Manager.
• To be super user for all digital systems used within the department and support the continual improvement of the systems.
• To order items on Powergate as and when required to support the service needs of the department.
• To provide administrative support as and when required
• To find solutions to IT related issues within the department acting on own initiative and without supervision.
• To act as department, lead for any IT related issues that required intervention by internal IT team or external suppliers.
• To assist team leaders / technicians / ODPs with any administrative tasks.
• To assist in maintaining quality standards of the department.
   

To Use of Trust systems like E-Roster, ESR, Q Safe etc