Operations Associate - Toronto Jobs

Job Description

We are seeking to add driven and empathetic team members who wish to utilize their operations in a client centric firm, where our focus is on serving injured victims and the legal community with creative financing solutions. We offer a competitive compensation and benefits package, a commitment to utilizing and expanding your skills, a great team environment, and a convenient location.

Candidates should have at least two (2) years experience in an operations role.

Responsibilities:

• Handle incoming leads from web forms, and phone calls, and delegate or resolve them appropriately
• Address customer inquiries regarding products, process, and terms
• Work with team members to ensure timely processing of work flow
• Utilize our Salesforce CRM to manage, record and organize loan funding
• Follow up with client and law firms to obtain productions and documents
• General office duties as required
• Assist with marketing initiatives

Requirements:

• Proven ability to thrive in a fast-paced environment, managing multiple tasks efficiently
• Detail-oriented yet practical, with a client centric approach
• Strong communication and customer service skills
• Tech-savvy, capable of quickly learning new systems with adaptable approach
• A team player who can also excel individually
• Strong proficiency in Microsoft Office, Outlook, experience with Salesforce is a plus

If you (or someone you know) are interested in utilizing your operations experience in a unique industry and client centric environment, please apply.

To learn more about CaseMark Financial, please visit our website at www.casemarkfinancial.com.

Job Types: Permanent, Full-time

Benefits:

• Casual dress
• Company events
• Dental care
• Extended health care
• On-site parking
• Paid time off

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Toronto, ON M5V 1Y2: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Education:

• Bachelor's Degree (preferred)