At Uber, we're building a future where autonomous vehicles and human drivers seamlessly work together to make transportation more reliable, affordable, sustainable, and safer. Our vision is one of a hybrid future, with AVs operating alongside drivers and couriers, each bringing their unique capabilities to the table. As the largest on-demand mobility and delivery platform in the world, Uber is uniquely positioned to help AV companies deploy and scale their technology globally.
As the COE Specialist on the Autonomous Vehicle team, you will be at the center of delivering on this mission to build the best support experience for Autonomous Vehicle users.
What You Will Do
Handle Customer Interactions via inbound or outbound phone and messaging
Ensure continuous process improvement, advocating passionately on behalf of our community to influence the overall customer experience
Provide accurate, valid, and complete information by using the right methods/tools
Have a strong understanding and knowledge of your LOB, staying up to date with changes, roll-outs, and ongoing initiatives.
Basic Qualifications
Excellent knowledge of English (written and spoken at C1 minimum)
Detail Oriented: Proven ability to multitask and follow through while paying strict attention to detail.
Naturally Curious: Coachability, open to incorporating feedback, and dedication to improvement of your craft.
Excellent Team player: You collaborate internally or across functional/regional areas to get the best possible outcome for partners/councils.
An Owner: Passionate and self-driven, you are deeply committed to taking Uber support to the next level and rising to the occasion to solve problems, big and small. You have the initiative to solve problems on your own.
Passionate: A genuine passion for Uber and exceptional customer support experiences.
Please wait: 0 seconds. Read the Job Description. Apply through or or Loading Apply options...
Stay Updated with the Latest Job Opportunities!
At a2zfinders.com, we are committed to helping you find job opportunities without any extra costs. We do not charge job seekers—our revenue comes from ads and companies posting jobs.
Important Reminder: If any recruiters or consultants ask for money in exchange for a job through our platform, it’s not something we endorse. While we do our best to ensure fairness, always remain vigilant. You shouldn’t have to pay anyone to get a job through a2zfinders.com
To keep your job search free and secure, we invite you to stay connected and receive daily job updates through any of our social media platforms:
Join A2Z Finder's Social Media Channels for the Latest Job Posts in the MENA Region.
We Post Jobs daily. By following us on any of these platforms, you'll be the first to know about new job opportunities. Keep your job search free and best of luck!
Best regards,
a2zfinders.com Team