The HR Administrator plays a key role in supporting day-to-day HR operations with a focus on the contractor lifecycle. From onboarding and compliance to record management and deployment coordination, the role ensures accurate, timely, and policy-aligned HR support. This position requires precision, strong communication, and a proactive approach to handling documentation and systems.
Key Responsibilities
Contractor Lifecycle Management
Manage onboarding, contract issuance, redeployment, and personnel file creation in line with internal SOPs
Process background checks and external screenings, escalating concerns where needed
Apply for exemptions on incomplete onboarding documents through the Senior Manager – HR, when necessary
Coordinate with the Travel Desk for deployment logistics
Track and follow up on contractor medicals, qualifications, and health documentation expiries
Systems & Compliance
Maintain accurate personnel records in HRIS (e.g., Dynamics 365), Egnyte, and related platforms
Register new contractor engagements and transfers on the internal training platform; track completion of mandatory modules
Support top-up insurance requests with Finance and Welfare teams
Execute contract amendments, service agreement updates, and HR letters (verification, deployment, notices, etc.)
Administration & Reporting
Monitor the shared HR inbox and resolve contractor-related queries promptly and professionally
Prepare reports for the Senior HR Manager on onboarding status, compliance alerts, and general contractor data
Support insurance claims administration with proper documentation and follow-up
Assist in HR-related projects and cross-functional initiatives as assigned
Competencies
Adhering to principles and values – Upholds ethics and values, demonstrates integrity.
Planning and organizing – Plans activities and projects and takes account of possible changing circumstances.
Working with people – Listens, consults others and communicates proactively.
Writing and reporting – Writes clearly, succinctly and correctly with strong attention to detail.
Achieving work goals – Accepts and tackles demanding goals with enthusiasm.
Adapting and Coping – Works productively under a high-pressure environment and keeps emotions under control during difficult situations.
Relating and Networking – related well to people at all levels.
Highly organised and methodical
Excellent time management and ability to handle competing priorities
Customer-focused mindset with a ‘can do’ attitude
High level of integrity and professionalism
Self-motivated, reliable, and proactive
Requirements
Bachelor’s degree or Diploma in Human Resources, Business Administration, or a related field
2–3 years of experience in HR, with a focus on administrative or operational support
Prior experience in the UAE HR environment is essential
Strong organisational skills, high attention to detail, and numerical accuracy
Excellent written and verbal communication skills
Professional and courteous demeanour
Proven ability to manage sensitive information with discretion
Proficiency in MS Office (Word, Excel, Outlook)
Experience with HRIS systems, preferably Dynamics 365 (D365)
Familiarity with applicant tracking systems e.g. SAP
Exposure to international or multicultural work environments preferred
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