Office manager - London Manager Jobs

Job Description

About the job

Office manager / Team Administrator

Based; London SW8 - Nine Elms

Our Nine Elms sales office require an Office Manager / Team Administrator to provide first-class administrative support and assistance to the team, within an Estate Agency operation, with a keen emphasis on sales administration.

This role requires previous Secretarial or Administrative experience, ideally within an estate agency or real estate environment. They will require good front-of-house skills, and excellent organisational ability.

This position is an opportunity to join a diverse, dynamic, open-minded, professional team within a Fortune 500 company. The global presence of JLL, means that opportunity is re-occurring and boundless.

What this job involves:

• Providing support to the sales team.
• Attend to emails, mails and messages from clients and colleagues, and telephone liaison; answering and making calls on behalf of the team.
• Daily and efficient office management, including coordinating diaries/meetings/conference calls.
• General office duties including, maintaining accurate electronic and paper filing, archiving, document scanning and typing of reports, letters, faxes, etc.
• Registering incoming enquiries, should the team be otherwise engaged.
• Producing registration cards, property details, and invoices.
• Sales database management (CRM).
• Sales paperwork and correspondence with clients and stakeholders.
• Managing client and customer due diligence checks (AML/KYC).
• Assist in organising client events, i.e. lunches and client entertaining.
• Liaising with internal suppliers.
• Developing and maintaining effective working relationships with clients and colleagues.
• Assisting team members with all IT related matters.
• Discreet handling of sensitive and confidential information.
• Displaying window cards.
• Booking photos.
• Ordering brochures.
• Uploading property particulars.
• Assisting the manager with marketing campaigns, both large and small.
• Overseeing digital advertising and portal website management (Rightmove, Zoopla, Lonres etc).
• Data entry.
• Invoicing .
   

Sound like you? To apply you need to be/have:

• Previous experience in an Estate Agency environment preferred.
• Proficient in MS Word, MS Excel, MS PowerPoint and MS Outlook .
• Ability to prioritise workload with attention to detail and willingness to complete projects in a timely and efficient manner.
• Proven organisational skills.
• Good analytical skills.
• Excellent telephone manner accompanied by strong interpersonal skills to deal with a wide variety of people and clients.
• Proven ability to work independently with minimal supervision and make decisions when necessary.
• Accurate typing.
• Correspondence writing skills (including letters).
• Self-motivated – somebody who is pro-active and shows initiative
• Understands the importance of confidentiality.
• Team player with a positive can-do attitude.
• Ability to work under pressure.
• Experience of working processes within an estate agency environment.
• Somebody who is comfortable working company systems and implementing new processes.
   

Additional Benefits:

• Competitive salary with additional commission based on office revenue.
• JLL residential run an annual subsidised ski trip (optional). This year it is in Courmayeur, Italy.
• Corporate benefits including – discounted gym memberships, private medical care, generous pension contributions.
• Generous holiday allowances.
• As a global company, JLL have over 300 offices across 80 countries. This global scope brings an added opportunity to network with colleagues overseas.
• Cycle to work scheme.
• Co-curricular activities – JLL are heavily involved in Surveyor 7’s and field a netball and rugby team. Additionally, the JLL triathlon, a highly regarded event held is in Windsor every year, where you can both participate or network. JLL also are sponsors of other property events and a weekly newsletter announces these.